At Afghan Trip, we believe in transparency and clarity. This Cancellation & Refund Policy explains the terms applicable to flights, hotels, holiday packages, transfers, activities, and car rentals booked through our website, mobile application, or offline channels.
By making a booking with Newest, you agree to the terms outlined below.
1. General Guidelines
All cancellations and refunds are subject to the terms of the respective service providers (airlines and hotels).
Convenience fees and service charges paid to afghantrip.com.tr are generally non-refundable.
Refund processing times vary based on the provider and your payment method.
2. Flight Ticket Cancellations and Refunds
2.1 Cancellation Procedure
Cancellation requests should be made via afghantrip.com.tr at least 24 hours before the scheduled flight departure to qualify for refunds.
Requests within 24 hours of departure should be made urgently either directly with the airline or through afghantrip.com.tr call center.
All cancellations made directly with the airline must be reported to afghantrip.com.tr for refund processing.
2.2 Refund Conditions
Refunds are processed strictly according to the airline's fare rules and policies.
Special or promotional fares may be non-refundable or partially refundable.
afghantrip.com.tr convenience fee is non-refundable.
Refund amounts may be reduced by airline penalties, cancellation fees, or deductions due to promotional discounts.
For partially used tickets, refunds will not include upfront discounts or promo codes applied at booking.
2.3 Refund Payment
Refunds will be credited to the original payment method used.
The time taken for refunds to appear depends on the payment provider and bank.
3. Hotel Booking Cancellations and Refunds
Cancellation policies vary by hotel and booking type; some may be non-refundable or subject to cancellation fees.
Users must carefully review the hotel’s policy before confirming the booking.
aghantrip.com.tr service or convenience fee is generally non-refundable.
Refunds, if applicable, are processed after hotel confirmation and credited to the original payment method.
Policies for cancellations and refunds vary by tour operator or activity provider.
4. Refund Requests and Processing Time
Users must notify afghantrip.com.tr promptly for cancellation and refund requests.
Refunds are subject to verification and approval by respective service providers.
Processing times vary but generally range from 7 to 30 business days depending on the provider and payment method.
5. Non-Refundable Charges
afghantrip.com.tr convenience fees and service charges are non-refundable.
No refunds are available for no-shows or unused segments unless the provider’s policies allow.
Any discounts or voucher amounts applied may be deducted from refund amounts.
6. Contact for Cancellations and Refunds
For assistance with cancellations or refunds, please contact:
Afghantrip.com.tr Email: info@afghantrip.com.tr
Phone: +90 536 269 92 22 Address: Aziziye Mah, Hava Sok, NO: 5 B Çankaya Ankara, Türkiye.
By booking on afghantrip.com.tr you acknowledge and agree to this Refund and Cancellation Policy.
